North&Form
Nimbus Analytics design workspace
Brand & Product · 2024
Featured Case Study

Nimbus Analytics: from dashboards to decisions

We rebuilt Nimbus’s analytics platform around the questions teams actually ask — pairing a bold new identity with a data experience people trust.

12 weeks6 designersSaaS · B2B
+142%
weekly active teams
4.9
G2 review rating
31%
higher trial retention
Process and Impact

How it came together

We shadowed analyst teams for a full sprint and mapped where insight died: in export tabs, not in the charts. The brief became one sentence — make the answer arrive before the question is finished.
Diary studiesQuery auditsJobs-to-be-done
A warm ink-and-ember palette replaced the generic SaaS blue; a 4pt grid and one flexible chart grammar carried the whole surface. Dark mode shipped on day one, not as a promise.
Design tokensChart grammarType scale ×9
Task success climbed from 62% to 94% across rounds. The biggest win came from cutting a configuration screen users consistently skipped — the default answer was the right answer.
moderated tests5-second testsA/B on onboarding
Weekly active teams grew 142%, trial-to-paid conversion rose 28 points, and support tickets about “finding the number” fell to near zero. The system now powers two sibling products.
+142% WAU+28pt conversion−67% tickets
Contact Agency

Let’s build yours next

Tell us where your product loses people, and we’ll show you how a design partner like North&Form closes the gap — same team, same rigor as Nimbus.

Done